Your information should be handled with care.

Information collected

The agent partnership form asks for business contact details, agency, country or market, optional website and your partnership message. These details follow the same storage and email notification flow described below. The study enquiry form may ask for contact details and optional study-planning information such as nationality, date of birth, academic background, English test details, study preferences, intake and budget. Do not include passport numbers, payment details, medical records or other sensitive information.

How it is used

Details are used to respond to the enquiry and help the team understand what information you requested. When email notifications are configured, a limited enquiry summary is sent through Resend to info.skydreamsolutions@gmail.com. The notification includes your submitted enquiry message. For counselling forms this summary includes your origin, study preferences, current education, intended intake and any question you enter; the separate extended academic-profile fields are not included. Private portal accounts are described below.

Storage and retention

Form submissions are stored in the website’s Supabase service when it is configured. If the form service is unavailable, the page reports that status and provides direct contact methods. Retention and deletion workflows must be finalised by the business before collecting live student information.

Your choices

You may contact SkyDream Solutions directly by email or WhatsApp instead of using the form. To request access, correction or deletion of an enquiry, email info.skydreamsolutions@gmail.com.

Student and agent accounts

Portal accounts use email verification and a private password managed by our authentication provider. We store the profile details and study preferences you choose to submit, including contact information, education, budget, intake and saved catalogue selections. Authorised SkyDream administrators can review this information. Students can also save application drafts and upload full passport scans, a white-background photo, academic certificates and transcripts, and an optional experience letter into private storage. Only upload documents needed for your application. Submitted applications include a fixed snapshot of the selected documents and can be reviewed by authorised SkyDream staff. A submission is an internal counselling case, not a university application or visa decision. Admin approval alone does not give agents student access: staff must link the student, and the student must enable profile sharing. Access to a submitted case and its attached documents additionally requires case sharing and an assignment. Students can revoke profile sharing to stop agent access. Unsubmitted, unattached documents can be deleted in the portal; contact the team to correct or delete submitted records and attachments. Document links require an authenticated account and are not public. Private portal data is not published or included in the public study assistant. Contact the team to request access, correction or deletion of your portal information.

This is a launch-stage privacy summary, not a substitute for a reviewed privacy notice. Confirm the final data controller, retention periods and applicable legal requirements before collecting live student data.